Frequently asked questions

Auré is a free companion app for anyone recovering from infidelity, betrayal trauma, or an affair.

It works as an always-available conversation — a place to talk through what happened any hour of the day or night — and, when you're ready, it connects you with real peer support: people who have lived through betrayal or who caused it themselves and came out the other side.

Auré is built for both sides of infidelity:

• The betrayed partner processing shock, betrayal trauma, or trust issues after being cheated on
• The wayward partner carrying guilt, shame, or regret after cheating

There's no sign-up wall to start talking, no judgment, and no pressure to decide anything before you're ready. You set the pace.

No — Auré is a peer support companion, not a licensed therapist, and it is not a substitute for professional mental health care.

Auré is designed to do three things therapy often can't cover on its own: be available at 2am when betrayal trauma symptoms spike, help you steady yourself in the moment with short grounding practices, and connect you with peers who understand affair recovery from lived experience rather than clinical training.

If your situation calls for more than Auré can offer — for example, signs of clinical depression, suicidal ideation, or a need for licensed betrayal trauma therapy — Auré will tell you directly and help you find appropriate care. Many people use Auré alongside a therapist or couples counselor: the therapist handles the deeper clinical work, Auré covers the hours in between sessions.

Auré is for anyone affected by infidelity — the partner who was cheated on and the partner who cheated, regardless of gender, marital status, or relationship type.

This includes people who:

• Just discovered a partner's affair and are in acute shock or crisis
• Are months or years into healing from betrayal trauma and still struggling
• Cheated and are carrying guilt, shame, or regret
• Are unsure whether to stay, leave, confess, or forgive
• Simply need someone — or something — to talk to that won't judge them

There are no sides and no labels at the door. Wherever you are in the aftermath of infidelity, Auré meets you there.

No. Auré is one of the only platforms built for both the betrayed partner and the partner who was unfaithful.

Most infidelity support — forums, support groups, even most therapy practices — is built around one perspective, usually the betrayed partner's. Auré recognizes that the person who broke trust is also carrying something heavy: guilt, shame, fear of losing the relationship, or confusion about why it happened. Both deserve a private, non-judgmental space to process it. Wherever you stand in what happened, Auré has a track built for you.

Yes. Auré explicitly supports people who cheated and are dealing with guilt, shame, or regret after an affair — sometimes called the "wayward partner."

Guilt after infidelity is often isolating, because it's one of the hardest things to say out loud to the people closest to you — a partner, a friend, a family member. Auré gives you a private, judgment-free place to be honest about what happened, process the shame, and work through it at your own pace.

You can process this entirely on your own with Auré, or — when and if you're ready — connect with peers who have also cheated, regretted it, and are doing the work to repair trust or make amends.

Yes. Racing thoughts, sleeplessness, anxiety, and feeling disconnected from yourself are common, well-documented symptoms of betrayal trauma — not signs that something is wrong with you.

Betrayal trauma can produce reactions similar to PTSD: intrusive thoughts about the affair, hypervigilance, difficulty trusting, and emotional numbness. None of this means you're broken. It means you're carrying something heavy and haven't had anywhere to put it down.

Auré gives you that place — at your own pace, alongside people who recognize exactly what you're describing because they've been through it themselves.

Yes. Auré never requires your real name, and everything you share stays private.

You choose how you're known inside the app. We collect only an email and phone number — not for identification, but so you can securely sign back into your space and so we can reach you about your account. Your identity is never linked to a public profile, and your conversations are never sold, shared, or used to train ads.

Your email and phone number are used only for account access and contact — never for identifying who you are inside the app.

Anonymity in Auré means your real name and identity stay private from other users and from any public-facing profile. It doesn't mean we have no way to reach you or let you back into your account securely. These two things — anonymity and account access — aren't in conflict.

No. Your conversations in Auré are private by default and are never visible to your partner, family, or anyone else.

Auré is built specifically for the moments when you need a space that belongs only to you — to think, process, and talk without anyone else knowing you're doing it.

Your conversations stay yours. Auré never sells your data, never uses your story for advertising, and never trades on the details of your hardest moments.

Privacy isn't an opt-in setting inside Auré — it's the foundation the product is built on, from your first conversation onward.

Auré helps in three main ways: 24/7 conversational support, short grounding practices for acute distress, and matched peer connections.

Depending on what you need in the moment, you can:

1. Talk it through — open a conversation with Auré any hour, day or night, with no judgment
2. Use a grounding practice — a short, guided exercise to steady yourself when intrusive thoughts or panic spike
3. Connect with peers — when you're ready, Auré introduces you to real people who've lived through a similar experience, either one-to-one or in a small group

You choose what you need and when. Nothing is forced, and there's no required sequence.

Auré covers the hours between therapy sessions — the 2am spiral, the unexpected trigger, the moment a memory catches you off guard at work.

A weekly therapy session gives you roughly one hour out of 168. Auré is built for the other hours: always-on conversational support plus peer connections with people who understand affair recovery from the inside, not just from clinical training. Many people use both together — therapy for the deeper clinical work on betrayal trauma or relationship repair, Auré for daily, in-the-moment support.

No. Auré's peer supporters are not therapists or licensed professionals — they are real people who have personally been through infidelity, on the same side of it as you.

A betrayed partner is matched with others who've experienced betrayal; someone working through guilt after cheating is matched with others who've been there too. The value isn't clinical expertise — it's lived understanding from someone who has actually walked the same road.

As you talk with Auré, it learns about your specific situation — your role in what happened and where you are in the recovery process — and uses that to match you with peers facing something similar, not a random pool of users.

When you're ready to connect, you choose whether to talk one-to-one with a matched peer or join a small group of people in a comparable stage of healing. You're always the one who decides whether and when to make that connection.

No, never. You can use Auré entirely on your own, for as long as you need, with no pressure to connect with peers.

Some people stay in one-on-one conversation with Auré the whole time and never join a peer group — that's a completely valid way to use the app. There's no "right" path; only the one that works for you.

Auré's practices are short, guided exercises — typically a few minutes long — designed to help you steady yourself when intrusive thoughts, panic, or betrayal trauma symptoms hit all at once.

They require no prior experience, can be done entirely on your own, and are available any time you need them, including in the middle of the night when other support isn't.

The full Auré app is launching soon. Right now, you can join the waitlist to be among the first users, and you can try a brief preview conversation with Auré immediately to see how it feels before the app opens.

Leave your contact information and you'll be notified the moment your space is ready.

Joining the waitlist and trying the preview conversation are free.

Join the waitlist on the Auré website with your email and phone number, then try the short preview conversation to experience how Auré responds before the full app launches.

No account setup, real name, or payment information is required to start.

Betrayal trauma is the psychological injury caused by a significant breach of trust from someone you depended on — most commonly a partner's infidelity.

It can produce trauma responses similar to PTSD: intrusive thoughts, hypervigilance, anxiety, and difficulty trusting, even though it stems from a relationship event rather than physical danger. Betrayal trauma is increasingly recognized by therapists as a distinct, treatable form of trauma, and naming it is often the first step toward recovery. Auré gives people experiencing betrayal trauma a 24/7 space to talk through it and connect with others who've been through the same thing.

Common signs of betrayal trauma include intrusive thoughts about the affair, difficulty sleeping, hypervigilance or constantly checking a partner's phone or whereabouts, anxiety or panic attacks, emotional numbness, and a shaken sense of identity or safety.

These symptoms can appear immediately after discovery or surface weeks later. If these symptoms are intense or persistent, it's worth talking to a licensed therapist in addition to using a peer support tool like Auré.

While recovery isn't strictly linear, betrayal trauma generally moves through stages: shock and disbelief immediately after discovery, an emotional crisis phase marked by intense distress, a period of processing and meaning-making, and eventually integration — where the experience becomes part of your story rather than the center of it.

People can move back and forth between stages, and timelines vary widely. Auré is designed to support you through every stage, not just the crisis at the start.

There's no fixed timeline for healing from infidelity — for some people it takes months, for others it takes years, and healing often isn't linear.

What matters more than speed is having consistent support throughout the process: someone to talk to in difficult moments, practical tools for managing distress, and connection with people who understand what you're going through. Auré is built to be available for as long as that process takes, whether that's weeks or years.

Immediately after discovering infidelity, focus on your own safety and stability first: give yourself permission to feel shock, avoid making major decisions (like ending the relationship or confronting the affair partner) in the first 24–48 hours, and find at least one person or resource to talk to so you're not processing it completely alone.

Auré is available immediately, any hour, if you need somewhere to put those first overwhelming thoughts before deciding anything.

Yes, many relationships survive infidelity, though it requires sustained effort from both partners, often professional support, and time.

Survival doesn't mean the relationship looks the same as before — it usually means rebuilding trust deliberately, addressing what led to the affair, and both partners doing real work, not just the betrayed partner forgiving and moving on. Whether a relationship should survive is a separate question from whether it can, and that decision is personal.

If you're experiencing intrusive thoughts about the affair, hypervigilance, panic responses to reminders, or emotional numbness after discovering infidelity, you may be experiencing what's sometimes called "relationship PTSD" — a layperson's term for betrayal trauma.

These reactions are common and don't require a clinical diagnosis to be valid or worth addressing. A licensed therapist can provide a formal diagnosis if needed; Auré can be a space to talk through these symptoms as they come up, any time.

Rebuilding trust after infidelity typically requires full transparency from the partner who cheated, consistent and predictable behavior over time, honest conversation about what led to the affair, and often professional support like couples therapy.

Trust rebuilds gradually through repeated evidence, not through a single conversation or apology. Many couples find it helpful to have individual support — like Auré — alongside joint counseling, since each partner is processing something different.

It depends on your goals: couples therapy focuses on repairing the relationship and is most useful when both partners want to stay together and rebuild; individual therapy focuses on your own healing regardless of what happens to the relationship.

Many people benefit from both at different points, plus a peer support tool like Auré for the time between sessions, when most processing actually happens.

"Affair fog" describes the disorientation and altered judgment some people experience while having or just after ending an affair — including intense, almost addictive feelings toward the affair partner (sometimes called limerence) and an inability to clearly see the relationship's reality.

It's a recognized pattern, not a personal failing, and it tends to fade once distance from the affair partner is established. Auré offers a private, non-judgmental place to talk through affair fog without shame.

Obsessive thoughts after discovering infidelity are a common betrayal trauma symptom, not a sign of weakness, and they often improve with grounding techniques, structured time to process (rather than suppressing thoughts), and support when the thoughts spike.

Short grounding practices — used in the moment a thought intrudes — can help interrupt the cycle. Auré offers these practices alongside 24/7 conversation for exactly these moments.

Self-forgiveness after cheating usually starts with honestly understanding why it happened (without using that understanding as an excuse), taking concrete accountability with the people affected, and accepting that guilt can coexist with growth — it doesn't have to define you permanently.

This process is often easier with support from people who've been in the same position, since shame about cheating is hard to voice to people in your everyday life. Auré is built specifically to give people who cheated a private space to do this work.

Yes. Shame after infidelity is extremely common, even when the affair has ended and amends are being made, and it often goes unspoken because admitting to it feels risky.

Persistent, unaddressed shame can actually make it harder to take constructive action or repair the relationship. Having a private, judgment-free place to process that shame — separate from conversations with your partner — is part of working through it.

Traditional infidelity support groups and forums are typically text-based, asynchronous, and built around one perspective (usually the betrayed partner).

Auré is available 24/7 in real time, supports both betrayed and wayward partners, and matches you with peers based on your specific situation rather than an open public thread. Auré also combines this peer matching with always-on AI conversation and grounding practices, which most forums don't offer.

Online therapy apps connect you with licensed therapists for scheduled sessions, typically at a recurring cost.

Auré is a free companion built around always-available conversation and peer support from people who've personally experienced infidelity, not licensed clinicians. The two aren't competitors — many people use a therapy app for scheduled clinical sessions and Auré for the hours in between, including overnight and in sudden moments of distress that scheduled therapy can't cover.

Yes — Auré is free to join during its waitlist and preview phase, offering 24/7 conversational support and, when ready, peer connections for people on either side of infidelity.

Yes. Auré never asks for or requires your real name, and you choose how you're identified inside the app.

An email and phone number are collected only so you can securely access your account — not to identify you to other users or the public.

It's common to feel genuinely undecided after infidelity, and that uncertainty doesn't need to be resolved immediately.

Useful questions to sit with include whether the relationship's problems predate the affair, whether your partner is taking real accountability, and what you need to feel safe moving forward — but there's no requirement to decide quickly. Auré gives you space to talk through the decision without pressure to land on an answer before you're ready.

Marriage counseling focused on infidelity typically costs between $100–250 per session in the US, with many couples attending weekly for several months to a year — a significant time and financial commitment.

It can be highly effective when both partners are engaged, but it only covers an hour a week, leaving the rest of the time uncovered. Many people pair counseling with free, always-available support like Auré to handle the moments that happen outside the therapy room.

Yes. Betrayal trauma and the need for support don't depend on whether an affair was physical, emotional, or online — the breach of trust and the recovery process are similar either way.

Auré supports anyone affected by any form of infidelity, including emotional affairs, micro-cheating, and online/digital infidelity.